Privacy Policy for Walaker Hotel
1. What information do we collect?
We collect the following types of personal information:
Contact Information: Name, phone number, email address, and any messages you send to us.
Booking Information: Information related to hotel bookings, payment information (processed via secure payment services), and special requests.
Usage Data: Information about how you use our website, including IP address, device type, browser, and which pages you visit. This helps us improve your user experience.
2. How Do We Use Your Information?
We use personal information for the following purposes:
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Manage hotel reservations and inquiries.
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Improve and customize the website and the services we offer.
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Communicate with you in connection with your stay, billing or marketing (only if you have consented to this).
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Comply with legal obligations and prevent fraud.
3. Cookies
We use cookies to improve your user experience and analyze traffic. Cookies may also be added by third-party services such as Google Analytics, Facebook Pixel and other integrations.
3.1 Types of cookies we use
Essential cookies: Ensure that the website functions properly, for example by remembering order information.
Analytical cookies: Help us understand how visitors use the website, so that we can improve it (e.g. Google Analytics).
Marketing cookies: Used to display relevant advertisements across websites (only with your consent).
3.2 Managing cookies
When you visit the website, you will be asked to accept or manage your cookie settings via the embedded banner. You can also change the settings in your browser to block or delete cookies.
4. How do we share your information?
We only share your personal information with:
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Payment services to process reservations.
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IT and analytics partners to improve the website (e.g. Google Analytics).
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Authorities if we are legally obliged to do so.
We never sell your personal information to third parties.
5. Your rights
You have the right to:
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Access the information we hold about you.
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To request correction or deletion of your information.
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To withdraw consent to marketing.
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To complain to the Norwegian Data Protection Authority if you believe that your privacy rights are not being respected.
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To exercise these rights, please contact us at hotel@walaker.com.
6. Safety
We take privacy seriously and use secure systems to protect your information from unauthorized access, loss or misuse.
7. Contact information
Walaker Hotell
6879 Solvorn, Norge
hotel@walaker.com
+47 57 68 20 80
Dersom du har spørsmål om personvern, ta gjerne kontakt med oss.